Instant Quote and Bookings
- Each booking requires a 50% deposit, this will be collected from your card prior to the trip
- All deposits are NON refundable. Bookings can be rescheduled (subject to availability)
- Cancellations made 3 hours prior to pickup or a no show will be charged 100% of the fare (Vehicles over 8 seats require 48 hours cancellation notice)
- Quoted prices do not include tolls, parking or airport fees, these will be added at the end of the trip and charged to your payment method
- Waiting time is charged at $1.50 per minute over the included:
15 minutes for standard transfers and airport drop offs
30 minutes for music, performance or sporting events
45 minutes for domestic pickups & 60 minutes for international pickups. This does not apply to flight delays - Hourly bookings are charged their respective vehicle hourly rate if they go over the original booking duration
- A 20% surcharge applies to all bookings that commence between 19:00 and 06:00 plus to all Saturday and Sunday bookings
- A 60% surcharge applies to all public holidays and a 100% surcharge applies from 17:00 on the 31st December to 04:00 on the 1st January
- The client assumes full financial liability for any damage, spillage or food stains to the vehicles caused during the duration of the rental by them or any members of their party
- The driver has the right to terminate the trip without refund (if there is blatant indiscretion on the part of the client(s))
- It is Illegal to stand through the sunroof
- Smoking and drinking alcohol is not permitted in any of our vehicles
- Friendly Transfers is not responsible for articles left in the vehicles, we will inspect and keep any lost property for 30 days and attempt to return to the customer. However if this is not possible the items will be disposed of
- Vehicles cannot be loaded beyond seating capacity
Please note all prices are excluding Road Tolls and Airport Parking.
Bookings will be confirmed prior to processing a 50% deposit. Final payment will be processed after the transfer has been completed with the addition of any extra charges.
